It has been a whole decade since I started Boss Project. I have built a business, employed many people and taught tens of thousands of entrepreneurs how to build their businesses online. While I’m definitely still exploring my creativity and using that everyday as a content creator, where I’m at today is not at all where I thought I would be! It’s not the life I imagined for myself, but it is so much better!

Today we are diving into what you need to get right in your service-based business. This has a dramatic effect across the board and will either make your business very successful or lead to its failure! The people getting this wrong are often the ones who are on the road to burnout, are overworked and underpaid, they feel like everything is working against them and all systems are broken, they’re not reaching their financial goals and don’t understand why, and they don’t know where all their time is going.

Today we're talking about creating an intranet (which we also refer to as a “garage”) for your company. This is separate from the project management of your day-to-day operations. This is more about setting the precedent for your company culture, creating SOPs, and focusing on other high level elements that are essential to the running of a successful business. You can think of it as Union Station for your team, your clients, and you!

Until we had an intranet in our business, we wouldn’t have known it was missing. Now, we can’t imagine ever living without it! It has been so useful in so many ways. At first we used it only internally, but then we decided to branch out and use it to enhance our clients’ experience, and the results have been incredible.

Most people who go into business are usually technicians who are really skilled at one area of the business. Learning to be a leader in your business is the most challenging part of running a business. Here’s the hierarchy we see: you’re a technician, and then hopefully you begin to love sales too. Then, hopefully, you begin to learn and love how to be a leader. If you don’t like sales, then we would say, don’t start a business. That doesn’t mean it’s impossible to find a way to sell that is in alignment with you, but you do absolutely have to find a way to like it.

There’s never a good time to make radical changes and you can always find a reason not to do something. But we’ve learned from experience that there is so much to be gained from pursuing opportunities, even under adverse circumstances. One of the things that inhibit us from pursuing growth and opportunities is the feeling that we wouldn’t be able to cope with these new changes in a healthy and sustainable way. We often feel this because we compare ourselves to others. But the truth is that you can never know the full story of someone’s success. You have no idea what’s going on behind the scenes or how their life really looks.

One of the biggest things we’ve learned from building our business is the importance of a supportive team and designing a business that is flexible enough to accommodate you during the different seasons of your life. We discuss some of the difficult circumstances we’ve been in while building our business and how it motivated us to build a business that could adapt to our needs. We also share our advice and insights on how to change your mindset and start pursuing radical change. So make sure you tune in to hear how we’ve adapted to our circumstances and how we’re helping others do the same!

Many people ignore the things that can really move the needle in their businesses because they often seem deceptively simple. We want to help you understand these simple ‘levers’ and use them correctly, because we can guarantee that they will improve your business in more ways than one! In this episode, we let you guys in on the not-so-secret levers that will allow you to continue to prosper and create more profit in your business. Hitting ceilings of time and money are an inevitable part of running a business, but your ability to adjust the levers that talk about today is a superpower that you will always have.

Tuning in today, you’ll find out how to decide which of the two levers you need to pull next in order to increase profits or get more of your time back, how to start with a life-first mentality when shaping your offers and price, and the self-reflection questions you can ask yourself when you've hit an income and capacity ceiling, plus so much more!

The interesting thing about any mistake is that it’s not always detrimental when you do it at the beginning, but holding onto it can sometimes prevent you from future success! At a recent conference we spoke at, we were asked about some of the biggest mistakes we have made in our business; and one of the things we highlighted was structuring our business according to task-based activities, rather than bringing in a team of permanent employees with outcome-based deliverables.

We feel like the anniversary of the global pandemic that is quickly approaching is hitting us really hard! We just want to remind all of you business owners out there that you have been running a business for the last year in the midst of one of the craziest years any of us will ever go through, especially as a collective. For us, running a business in the midst of all this has been the most surprising thing that has ever happened, because March 2020 was the most afraid we have ever been about the future of our business. A year later though, we are now more confident than ever that we will continue to grow!

We have spoken a lot about the different areas of our business that we have invested in and how they change over time. We want to spend today’s profit report for February talking about how these decisions have ultimately affected our profit and how we are looking at this side of things. We want to talk about why things are just incredibly different now than they were last year and the place of greater maturity at which we have arrived with regards to the way we cope with the supposed ups and downs.

Today on the Strategy Hour Podcast, we figured that – in light of the current coronavirus restrictions – it might be a good idea to share some strategies for creating a super productive work environment at home. With a great deal of travel suspended, in-person events canceled, schools closed, and employees asked to go home, people around the globe are having to think about how they can remain productive out of the office.

Some of you might already be working from home, but for some, this might be a first-time experience and we want to help you master the most common challenges when living, working and parenting in the same space. With kids at home, parents are now confronted with the added challenge of having to look after their children while still maintaining work productivity. In this episode, we dish out strategies for getting your to-do-list crossed off, whether you are a business owner, parent, or both!

Like most of the US population, we are currently obsessed with the new hit show on Netflix Love is Blind! Today we are picking apart why we think this has been a viral sensation that has hit our country, and most importantly, what takeaways there are for your business. It may seem odd that we are comparing a reality show about finding love to business but you will be surprised at the similarities – especially when you look beyond what happens in public view. And if you haven’t watched this show or aren’t caught up, you might want to wait before listening to this episode because there will be spoilers.

Love is Blind came out about two weeks ago but Emylee was late to the party since reality television is not her thing, but after watching the trailer, she was hooked! Let’s be honest though: reality shows are trashy more often than not, and some of us don’t even like admitting that we watch them – it’s a guilty pleasure for many. But they can be a rich source of learning life and business lessons. In this episode, we compare relationships to business and the principles that apply equally to both. Just as the dating stage is required to build trust between two people, so business owners need to find strategies to attract customers and then to establish themselves as trustworthy and relatable. We also talk about the importance of showing up as your true self rather than trying to be who you think others want you to be — all of which we relate to the choices of the contestants in our new favorite show. Let’s jump in!

Hey friends! We are back for another profit report. It is time to break down January’s profit, the first profit report of 2020, and we are super excited! If you’re new here and this is the first profit report you’re listening to it might be a little bit different than what you’ve seen floating around online where people do ‘income reports’. We decided last fall to change up the narrative, not only for ourselves and our mentality when we’re talking about business and our own goals but also for the ‘comparisonitis’ that happens. Sometimes when you hear income reports where people list high figures and goals it gets really overwhelming and unattainable, and we can’t really compare that progress or those strategies to our business because we feel like the expectations are so different.

So, what we have tried to do is share percentages and profit. We have made it a goal to focus more on profit than big, shiny, sexy revenue, and that goal is continuing into 2020. It feels really good too! So, throughout this episode, we’re going to share percentages of products or expenses in our own business so you can begin to see the weight those things bear on us, and can make easier comparisons with your own business too!

Today on the show we are joined by the wonderful and inspiring Kathleen Cutler! Kathleen has worked behind the scenes on multiple million dollar online stores with her main area of focus being jewelers. She has coached over a hundred different jewelers to help them achieve their business goals and get their products selling online, but Kathleen’s expertise extends so much further than just jewelry! She wants to help everyone selling products or even services online extend the experience of the customer and drive sales through the type connections that you would usually associate with a physical retail space.

Along with all her incredible business skills, Kathleen is also an awesome speaker who will be joining us at our upcoming Product Powerhouse Summit! Make sure to go get your free ticket immediately! She will be one of many great speakers talking about the world of online product sales and marketing and getting your store busy and making that money! So without further ado, let’s get into today’s strategy.

Today we are taking you through everything that we have messed up on! Products, launches, events, campaigns, everything! We have made a checklist of all the things we kind of wished we had done differently over the last few years, but at the same time we do need to say for the most part we think the mistakes were necessary and don’t believe in wanting to travel back in time to fix past problems. We all make choices as best we can at the time, so hypotheticals do not really exist in real, present tense life.

All that to say, we do not really regret any of these decisions but want to play this game where we can look back at things and see where we might have gone wrong. Also, it is important to remember our experiences are not yours. Things that did not work for us, might be amazing for you and your business. We are not making blanket statements about all businesses, because most things work for somebody at some point in time. Most mistakes are more about wrong time and wrong personnel than anything else. So without further ado, let’s get into our flops!

Hello again, you guys! Guess what? It’s time for another summit! In November 2018 we launched our very first summit and it was amazing. We started thinking about how we could improve on our already-spectacular event and came up with the idea of focusing on a very special portion of our audience because there seems to be a lack of resources for this type of business owner. The upcoming summit, called Product Powerhouse Summit, is aimed at all the product-based babes and those aspiring to step into the retail market, whether you have your own boutique or want to introduce e-commerce to your website.  

Just to lay it all out there, it’s 100% free to attend! Simply head over to the Boss Project Summit website to claim your complimentary ticket. We’re going to have about 25 speakers over three days, from April 9 –11th. You are going to get 24 hours free, which would allow you to watch almost all of the speakers. The best part of it all? It’s all virtual! As long as you have an Internet connection, you can access it through your phone, iPad, or on your desktop, and you don’t even have to be wearing pants! So stay tuned for the breakdown of the exciting topics you can look forward to!

Welcome back to another episode of your favorite podcast! Today we are answering your requests to break down the various roles we currently have at our company. So, just for all of you, we will be unpacking the size and impact of each of these in our beautiful little biz! We have been taking on new people and restructuring lately so what better time than now to do this exploration. We finally have a solid group and each role is pretty clear, which is more than we used to be able to say! We have to admit that for quite a long time certain jobs and departments remained quite a mystery to us, what they were really for and how much we could ask. Building a business is always going to include bringing people on and letting people go and it can sometimes prove quite hard to find the right fit. But we are much more confident right now than we have ever been!

So at the moment we have a nice mix of new faces and old hands and we have to shout out once again to Traction, the book we have drawn so much inspiration from, for helping us figure out our company structure. We have had to change our mindset from small business owners to the CEOs and founders of a company, which is harder than it sounds! It has taken three years of trial and error and in the beginning we did not even have plans to build a team at all! We are still figuring out how big we want to be; right now we stand at about 20 people working on things. Quite a lot, we know! Some of these are contracted out, some are employees, some are part time, but it is quite crazy to us that there are so many heads together on our little biz! So stay tuned as we dive into our business together.