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The Best Way to Streamline Your Client Projects as a Service Provider

Managing your client experience is one thing, but managing and streamlining your client projects is a whole other beast to tackle as a service provider. You might be wondering what the difference is, so when we talk about managing your client experience, we mean all of the communication, appointment scheduling, sending forms, proposals, contracts, getting paid, and all that jazz. (Dubsado’s our trusted CRM for that– here’s why.)

On the other hand, you also have to deal with the actual tasks that come with fulfilling a client project for both you and your team. For this, we recommend using a project management system like Asana. It’s robust enough to handle even the most complex projects, yet simple enough that if you don’t need to use all of the fancy-shmancy extras, you don’t have to.

Today we’ll be diving into the best way to streamline your client projects using Asana!

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How to Improve Your Client Experience as a Coach Using Dubsado

As a coach, spending the most time perfecting your client experience is what’s going to take you such a long way. You could even say it’s the basis for what will allow you to scale to and past 6-figures and more. Creating a VIP experience allows you to raise your rates, charging prices that you didn’t even think were possible before.

Clients pay for the experience more than they do the actual results. Any other coach in your niche can provide the same results, but your quality of service and the experience is what will make you stand out from the rest.

Our roots are tied in services, and even though that’s ebbed and flowed over the years, we’ve always upheld the same value in experience, and Dubsado has been our go-to CRM to allow us to systematize that. We now teach it to our clients, and we’re so excited to share it with you, too!

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How to Develop a Luxury Client Experience

We’ve talked a lot about there being a shift in the market lately. Getting people in the pipeline feels more difficult than before, making sales is taking a little longer, and marketing feels harder to understand. So, what can we do about this market shift? How can we set ourselves up for success?

We have two words for you, “client experience.” The best part? Your client experience is something you have control over and when done correctly, it can have a huge impact on your business moving forward. In this blog, we talk about the importance of your client experience and how to ultimately develop that will set you up for success, especially in this market.

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5 Tips to Increase Your Reach on TikTok

The possibilities of growth are endless when it comes to TikTok. Its positive effect on business’ success is apparent in the way other social media platforms are creating their own versions of TikTok in-app– from Instagram Reels to YouTube Shorts. However, nothing can compare to the “real thing”, which shows in the over 1 billion users TikTok had in just Q1 of 2022, and about that same amount of videos are watched on TikTok every single day (source).

So to make sure you aren’t missing out on the growth train coming from TikTok, here are 5 tips to increase your video reach!

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Hiring a Contractor Vs. Employee – What is the Difference

We know that getting ready to hire and actually going through the process can feel like an overwhelming mountain to climb. It feels like you have 1,287 things to learn about the intricacies of different positions, titles, types of hires, tasks, job descriptions, etc. But one of the first things that needs to be decided on first is - are you ready to hire a contractor or an employee?

Don’t worry. In this blog, we’re going to share our best hiring tips and clearly tell you the differences between hiring a contractor and an employee.

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How to Build a Team that Allows You to Scale

Building a team is an incredibly powerful tool that will take you to the next level… that is, if you get it right. When it comes to hiring, the more you know, the more equipped you’ll be to face whatever comes your way. Over the years we’ve hired a slew of part-time contractors, contractors that felt like extensions of our team, part-time and full-time employees. We’ve literally hired ‘em all! Through all of that we’ve learned a lesson or 37 that we’d love to share with you.

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Identify The Results You Want and Create a Profitable Offer

When you first started your business, you probably came up with your services and offers like you were throwing spaghetti at the wall. You were just hoping to get some customers and start making some money.

However, after some time goes by, hoping is something you no longer want to do. Usually as you become more established, you want a reliable form of income, you want dreamy clients, you want clear boundaries and you want steady growth.

Well, having spaghetti thrown services and offers isn’t going to get you there. If you’re not getting the spaghetti reference (lol), what I’m trying to say is that your offer needs to be clear, precise and profitable. And by getting that type of profitable offer you first need to identify the results you want AND to identify the results you want you need to go through a handful steps.

So, in today's blog, I’m going to walk you through how to strategically identify the results you want and how to create a profitable offer.

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10 of Our Favorite Tools for Team Productivity & Communication

We love systems and tools (surprise, surprise). We’re always upgrading a process, trying out new tools that we think will benefit our team, and generally seeing what’s helpful and ends up sticking long-term. In doing so, we’ve accumulated a small staple collection of tools that massively benefit our team productivity and communication, which are two of the most important aspects of managing a team.

Stepping into our roles as not only managers but leaders, learning how members of our team work best, how they prefer to communicate, and ensuring that we have the necessary tools to aid in that has served us and our team members so well.

There are 10 tools that are our absolute couldn’t-live-without-them favorites, and we’re so excited to share them with you today! If you don’t adopt some of these exact tools for your team, hopefully the goal behind them inspires you to create something similar.

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3 Reasons Why You Need a Business Coach (Even if You’re an Established Business)

We think hiring a business coach is one of the best decisions you can make for your business (we might be a tad bit biased 😜). But having someone who can help you with your business’s ups and downs is great for your sanity and for getting actionable advice to help you uplevel your business.

In this blog, we’re talking about three reasons why you need a business coach. And here’s the thing, we’re talking to all you established business owners out there because, from our experience, you could use someone in your corner.

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Welcome to My Blog

Hey, I’m Abagail Pumphrey!

You know when you are so deeply passionate about something you can’t help but share it? That’s how this blog has felt for the last decade. I’ve written about my latest strategies, tech how-tos, experience with scaling and so much more. I hope you find just what you’re looking for. We’re here to help!

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